Topic Feedback Survey 2021/22

Hello,

Thank you for taking part in our survey about Bupa's health information.

All your responses will be anonymous, confidential, and won’t be shared with anyone else. We promise we’ll only use your feedback to help us improve our health content.

Please note that we can’t respond to individual questions. If you need personal health advice please speak to a doctor. You can also seek free online mental health support by visiting:
www.bupa.co.uk/mental-health/help-resources

Question 1 of 4

On a scale from 0-10, how likely are you to recommend Bupa's health information to a friend, colleague or relative?

0 being very unlikely and 10 being highly likely	0	1	2	3	4	5	6	7	8	9	10
0 being very unlikely and 10 being very likely	0 being very unlikely and 10 being very likely, 0	0 being very unlikely and 10 being very likely, 1	0 being very unlikely and 10 being very likely, 2	0 being very unlikely and 10 being very likely, 3	0 being very unlikely and 10 being very likely, 4	0 being very unlikely and 10 being very likely, 5	0 being very unlikely and 10 being very likely, 6	0 being very unlikely and 10 being very likely, 7	0 being very unlikely and 10 being very likely, 8	0 being very unlikely and 10 being very likely, 9	0 being very unlikely and 10 being very likely, 10

Question 2 of 4

Did you find Bupa’s health information helpful?

We're sorry to hear that. Please could you tell us what made you feel this way? Please tick all that apply.

It was too complicated
It was too simple
I couldn’t find the information I was looking for
It was inaccurate
It didn’t include any information on Bupa’s services or prices
Other (please tell us)

Question 3 of 4

Has looking at Bupa’s health information helped you decide what to do next? (For example, contact your GP.)

What are you going to do next? Please tick all that apply.

Contact a GP / health professional
Manage my condition myself at home
Support a friend or family member
Make positive lifestyle changes
Other (please tell us)

Question 4 of 4

What type of information were you looking for today? Please tick all that apply.

A specific medical condition
Symptoms I am experiencing
Treatments available for a particular condition
How and where to get treatment
General health information
Other (please tell us)

Note

- Please don’t include personal information in your response. If your feedback includes personal information, we will have to delete it in line with the Data Protection Act 2018.

- We can't respond to individual remarks and queries, but we do take them all into account when reviewing our health information.

- This survey only relates to Bupa’s health information. For more information about Bupa, including prices, services and appointments, please visit www.bupa.co.uk